Privacy policy

Data controller

Ganacos, a simplified joint-stock company registered with the Nantes Trade and Companies Register under number 821 748 126, with its registered office at 5 rue Jean-Jacques Rousseau, 44000 Nantes, France, is the controller for the personal data processing described below.

For any question about your data, contact contact@ganacos.com.

Data collected and purposes

We collect only the data you submit to us voluntarily through the forms on this site, together with the browsing data described on our Personal data and cookies page.

• Demo request: last name, first name, company, job title, phone number, business email address and the content of your message. Purpose: to handle your request and get back to you.
• Publication download: last name, first name, company and email address. Purpose: to give you access to the document and, subject to your consent, to send you our communications.
• Customer relationship: contact details of the people involved in delivering our services.

Legal bases

Performance of pre-contractual measures and of the contract, for commercial enquiries and the customer relationship. Your consent, for marketing communications and non-essential cookies. Our legitimate interest in securing and improving our website.

Recipients

Your data is accessible to the Ganacos sales and marketing teams. It may be processed by our technical subcontractors, in particular our website host and our email service, acting on our instructions. Your data is neither sold nor transferred to third parties.

Transfers outside the European Union

This website is hosted by Webflow, Inc., a company established in the United States. Data submitted through the forms on this site may therefore be processed outside the European Union, under the standard contractual clauses adopted by the European Commission.

This applies to the website only. Our customers' data and the Ganacos platform are hosted in France and are not transferred outside the country. Our commitments are set out in detail on the Data sovereignty page.

Retention periods

Three years from the last contact, for prospects. For the entire duration of the contractual relationship for customers, followed by the archiving period required by legal and accounting obligations. Thirteen months maximum for audience measurement cookies.

Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access and disclosure: encryption of communications, access control, and restriction of the people authorized to handle it.

Your rights

Under European Regulation 2016/679 and the French Data Protection Act, you have the right to access, rectify, erase, object to, restrict the processing of, and port your data. You can withdraw your consent at any time and set instructions on what happens to your data after your death.

To exercise these rights, write to contact@ganacos.com. You will receive a reply within one month.

If you consider that your rights are not being respected, you may lodge a complaint with the CNIL, the French data protection authority, at 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.

Changes to this policy

This policy may be amended to reflect changes in the law or in our practices. The applicable version is the one published on this page.